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Shipping Policy

SHIPPING: AR Country Store ships primarily by UPS, and the US Postal Service. Transit times are specified in the shipping section of the checkout process. Free shipping promotions are only valid for orders shipped economy within the contiguous U.S.A. (contiguous U.S.A. does not include Alaska, Hawaii, or Canada).
Deliveries that do not require a signature may be left in a safe place, out of sight and out of the weather, at the driver's discretion. This could include the front porch, side door, back porch or garage area. Please provide a safe, secure shipping destination. If you feel that safe delivery cannot be made, please give an alternate address to where your delivery can be made. If deliveries require special delivery instructions, they must be noted at time of order.

DAMAGED ITEMS IN TRANSIT: Carefully examine package for any visual damage. If damage is noticed, do not accept or sign for the merchandise. Request a damage notification slip from shipper and notify AR Country Store immediately. If damage is concealed, notify AR Country Store within 24 hours of receiving the merchandise.

Upon shipment from our warehouse, your tracking information will be emailed to you. You may track your shipment using the UPS, USPS website. To expedite delivery, your order may ship from different locations, so you may receive multiple packages. There will be no additional shipping charges. AR Country Store will send you an invoice with your tracking information.

Shipping times vary by product. Some of our products are shipped directly from the manufacturer and may take longer than one week for shipping. Please see the Shipping section on the product information page or email us at [email protected] for questions related to availability and delivery times.

The customer is responsible for all shipping charges and restocking fees if they refuse delivery of merchandise. Both the shipping charges to and from the destination and the restocking fee will be subtracted from the customers refund when a customer refuses delivery or cancels their order while their merchandise is in transit.